• Greet clients, prospects and visitors professionally, creating a welcoming first impression.
• Answer and manage incoming calls warmly; addressing inquiries, route calls accurately, take details messages, coordinate appointments and scheduling, maintain accurate records, and provide administrative support to colleagues as needed.
• Collaborate with colleagues across the office and assist with administrative projects; such as marketing mailings, client events, branch operations, managing calendar,
• Oversee daily office administration, maintain supplies and inventory, manage office equipment, and coordinate vendor services and facility maintenance.
• Coordinate new employee orientation and onboarding, assist with HR administration, maintain employee records, and support ongoing employee needs.
• Assist with payroll processing with the external payroll provider
• Coordinate vendor relationships, order office and business supplies, and address equipment or facility-related issues.
• Maintain the confidentiality and accuracy of employee, customer, and business information.
• Perform other administrative and operational duties as needed to support the team.
   

• High school diploma or equivalent required; associate degree preferred.
• Exceptional customer service skills combined with professional phone etiquette
• Candidates must possess administrative and customer-facing/front-desk office experience in a professional environment, with prior experience assisting with HR preferred.
• Experience in professional financial services, wealth management, or insurance environment is a plus.
• Proficiency in Microsoft Office, including Word, Excel, and Outlook. Ability to learn propriety software systems such as contact management programs.
• Strong organizational, time management, and problem-solving skills with ability to prioritize tasks.
• Excellent written and verbal communication skills.
• Ability to handle confidential information discreetly
   

We Make it Easy

Founded in 1901, MRA is a nonprofit employer association that serves more than 4,000 employers, covering more than one million employees.

As one of the largest employer associations in the nation, MRA helps its member organizations thrive by offering the most comprehensive assortment of HR services, information, education, and resources to help build successful workplaces and a powerful workforce.

We partner with these companies working directly with their HR department and leadership to hire their talent. We are a direct line to the company, not an agency recruiter.