Regional Program Supervisor
Boston, MA
Full Time
Program Management
Manager/Supervisor
Regional Program Supervisor
Fresh Films
Boston, MA
About Fresh Films
Fresh Films creates award-winning TV shows, feature films, and documentaries while training diverse youth and young adults in all aspects of production. Our year-round program, plus on-set experiences (such as “Filmmaker’s Lab” with Reese Witherspoon), engage youth in building skills, confidence, and connections to become a pipeline of diverse media-makers and storytellers for rapidly growing high-wage careers. Our career pathway programs run in 34 locations across the U.S. and are supported by major foundations, community, and industry partners. Be part of a team whose mission is to democratize access and build opportunities for underrepresented groups to work in the multibillion dollar creative industry! Our alumni have gone on to work for Discovery, HBO, Marvel, NBC, BET, Warner Bros, Disney, Nickelodeon, at advertising agencies, social media companies, in eSports, and beyond. Learn more at www.freshfilms.org or view our program video!
Job Description – Fresh Films Program Supervisor
Fresh Films Program Supervisor (Boston / East Coast) will work in the field to maximize student engagement in the Fresh Films program and manage the day-to-day program operations for a designated portfolio of sites in their region. The goal of this position is to ensure students are engaged in, and learning from, the Fresh Films program, which includes managing relationships with Fresh Films students, program site staff, instructors, and other program partners in order to drive high-quality standards for the Fresh Films Weekly Filmmaking Program, serving both teenagers (ages 14-18) and young adults (ages 18-26). Will manage sites in Boston and other locations on the East coast.
This position is one of four Program Supervisors across the country who oversee our 30 plus program sites. Program Supervisors report to the Director of Programs. The four regions include Boston/Northeast, Atlanta/Southeast, LA/West, and Chicago/Midwest.
As the Program Supervisor, you are the connector between all programmatic elements ensuring the program runs effectively and at the highest quality.
Program Logistics:
Participant Engagement & Coordination:
Working with Local Instructors:
Working with Key Staff at Program Sites
Employer / Community Relations
Job Requirements:
A strong Program Supervisor with a track record of coordinating various logistics to execute high-quality programming. The ideal candidate is an organized self-starter who discerns work priorities and meets deadlines with limited supervision in a fast-paced environment.
We’re a small team that does big things. Hands-on work is part of the culture.
Other qualities that will make you successful:
Compensation & Term of Employment:
Work Environment:
Fresh Films
Boston, MA
About Fresh Films
Fresh Films creates award-winning TV shows, feature films, and documentaries while training diverse youth and young adults in all aspects of production. Our year-round program, plus on-set experiences (such as “Filmmaker’s Lab” with Reese Witherspoon), engage youth in building skills, confidence, and connections to become a pipeline of diverse media-makers and storytellers for rapidly growing high-wage careers. Our career pathway programs run in 34 locations across the U.S. and are supported by major foundations, community, and industry partners. Be part of a team whose mission is to democratize access and build opportunities for underrepresented groups to work in the multibillion dollar creative industry! Our alumni have gone on to work for Discovery, HBO, Marvel, NBC, BET, Warner Bros, Disney, Nickelodeon, at advertising agencies, social media companies, in eSports, and beyond. Learn more at www.freshfilms.org or view our program video!
Job Description – Fresh Films Program Supervisor
Fresh Films Program Supervisor (Boston / East Coast) will work in the field to maximize student engagement in the Fresh Films program and manage the day-to-day program operations for a designated portfolio of sites in their region. The goal of this position is to ensure students are engaged in, and learning from, the Fresh Films program, which includes managing relationships with Fresh Films students, program site staff, instructors, and other program partners in order to drive high-quality standards for the Fresh Films Weekly Filmmaking Program, serving both teenagers (ages 14-18) and young adults (ages 18-26). Will manage sites in Boston and other locations on the East coast.
This position is one of four Program Supervisors across the country who oversee our 30 plus program sites. Program Supervisors report to the Director of Programs. The four regions include Boston/Northeast, Atlanta/Southeast, LA/West, and Chicago/Midwest.
As the Program Supervisor, you are the connector between all programmatic elements ensuring the program runs effectively and at the highest quality.
Program Logistics:
- Manage program implementation at current or new program sites by working with Fresh Films’ Director of Programs, Program Instructors, and key staff at each school / youth organization
- Ensure program effectiveness, fidelity, and quality across sites, including working to resolve specific issues and develop ideas/plans for improvement
- Manage program and supervise program quality through high-engagement with sites, instructor and students, via weekly site visits, written and verbal communications, biweekly meetings with instructors and site staff, and frequent in-person conversations with students.
- Program Supervisors will visit a minimum of one program site weekly to ensure all sites are attended to and visited regularly. During January-June, this will require working until approximately 8pm in your timezone each Tuesday/Thursday during program weeks. Additional Wednesday evenings (only 1x per month) for soft-skills is also required. Your work schedule will be adjusted to accommodate these longer days.
- Coordinate & manage the program schedule for each program site to ensure full execution around school breaks or events that could disrupt programming, etc. Ensure communication of schedule conflicts with rest of team
- Ensure that program sites, students, and instructors have the resources they need for a successful program, including ordering/delivering program materials and equipment
- Grant administration, including ensuring students have needed work permits, required paperwork and timesheets; in conjunction with program coordinator
- Coordinate and facilitate 2-3 soft-skills sessions yearly in collaboration with Fresh Films’ Director of Programs
Participant Engagement & Coordination:
- Engage with and get to know the students in the program at all sites from the current program and throughout their journey as alumni
- Engage with parents / families as needed in order to support student engagement in all levels of program, including summer internship; this may include hosting zoom or in person meetings
- Collaborate with marketing team and program site staff to ensure successful recruitment, enrollment and retention of youth participants, including providing local market insight
- Coordinate and run fall recruitment events, such as tabling, film screenings and school fairs
- Ensure program attendance is recorded after each program session and immediately address any potential retention issues you may observe; help seat new students in program if needed
- Support, recommend, and coordinate summer Internship or advanced program placements (Level 2/3) for qualifying participants, including working with schools, parents and chaperones and participation in soft-skills sessions
Working with Local Instructors:
- Interview, hire, supervise and evaluate local filmmaking instructors for each program site in collaboration with the Director of Programs
- Coordinate instructor communications and regular check-in meetings
- Support and mentor instructors on relationship-building with program site staff and students
- Work with instructors to ensure student work is turned in on time, shared, and archived, including identifying the best films to share with the wider Fresh Films audience
- Liaise between instructors and our accounting team for any issues related to payment, taxes, etc.
Working with Key Staff at Program Sites
- Facilitate program site onboarding and ongoing communications and meetings with key staff, including sharing program updates, reporting challenges with student recruitment or engagement, sharing finished student films, monitoring instructor performance, and more
- Collaborate with key staff for participant recruitment, attendance, and retention
- Coordinate local premieres with program sites to showcase student work
- Manage site specific tech, programming or other needs specific to the site or student population
- Coordinate installation of equipment and software and management/inventories
- Gather site-specific demographic info and other details for development or marketing
- Ensure completion of pre/post-evaluation surveys to students, sites and instructors
- Support capturing of behind the scenes photos/videos, testimonials, stories and anecdotes and exit interviews (from students, instructors, sites and partners)
- Coordinate and attend donor site visits as needed
- Share program highlights, student films, upcoming events, behind scenes photos/videos, testimonials, etc with sites, instructors, local partners and FF team to showcase program engagement and outcomes for donor impact reports
- Meet monthly with development team to discuss progress or challenges
- Provide monthly reports for each program site to the Fresh Films team
Employer / Community Relations
- Be the on-the-ground connector between our youth and additional opportunities
- Expand and enhance connections with local employers and industry supporters (in collaboration with Fresh Films’ development team) to create additional networking, internship, or job opportunities for students, and help place youth into these local opportunities
- Engage with the local Advisory/Employer Council
- Represent Fresh Films at local film industry events, donor events and/or at school or community partner events that support building program awareness, recruitment or internship opportunities
- Promote and coordinate 5-7 industry opportunities such as field trips, workshops and guest speaker events for students; may include travel, food, event promotion or other logistics
Job Requirements:
- You must live in Greater Boston and be able to travel to program sites weekly
- You must have your own car to drive to program sites
- Education: Bachelor’s degree in applicable field preferred
- Experience:
- Minimum 2-3 years professional experience required, preferably in a full-time production or program coordination role
- Experience in education or youth programming is required
- Experience or past work in the film/entertainment industry is a plus
A strong Program Supervisor with a track record of coordinating various logistics to execute high-quality programming. The ideal candidate is an organized self-starter who discerns work priorities and meets deadlines with limited supervision in a fast-paced environment.
We’re a small team that does big things. Hands-on work is part of the culture.
Other qualities that will make you successful:
- Unquestioned integrity, passion, and commitment to the Fresh Films mission, the youth we serve, and the work we do
- An unquestioned belief that young people, no matter their background or experience level, should have equal opportunities to access college/career opportunities in the media industry
- A team player who enjoys collaboration but is also able to work independently when needed
- Highly organized and detail oriented
- Empathy (the ability to relate to and connect with others)
- Solutions-oriented and decisive, even when things are moving fast
- Strong planner with the ability to be flexible when plans need to pivot and change
Compensation & Term of Employment:
- Employment Term: Full time (40 hours/week)
- Holidays: Office closed for 10 Federal holidays plus week between Christmas and New Year
- Additional 15 days paid PTO days
- Benefits: Health, dental and vision insurance (currently United Health Care) and 401K with company match are provided
- Compensation: $60,000 / year
Work Environment:
- You will work out of your home and will also visit local sites and/or partners 2x or more weekly
- Must have your own vehicle for transportation
- Requires evening work on Tues and Thurs during Jan-June program, plus on select Wednesdays
- Additional evening/weekend work or travel may be required
- If assigned sites outside of your home region, you will also travel to that site 2-3 times yearly for no more than 1-2 days at a time.
- You may also travel to Fresh Films’ HQ or other FF production locations 1-3 times per year.
- Any weekend or late evening travel can be comped back (i.e. if you work a Saturday, you can take off a day the following week OR if you work late on a Thursday, you can take a half day on Friday)
- All out-of-town travel, accommodations, and meals are paid for by Fresh Films
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