Customer Support Representative

Customer Support Representative (Manufacturing)

Location: Milwaukee, WI

Schedule: Monday through Friday, Hybrid Work Model

Are you a natural problem solver with a passion for helping others? Do you thrive in a fast-paced environment and enjoy finding ways to continuously improve processes? If you have at least 3 years of experience in a manufacturing setting and love working with people, we want to hear from you.

What We Offer:

A competitive salary

Rich benefits package including medical, dental, vision, and 401(k)

Hybrid work schedule after training

Opportunities for growth and professional development

What You'll Do:

• Serve as the primary point of contact for customer inquiries
• Troubleshoot and resolve customer issues with confidence and professionalism
• Collaborate with internal teams to improve customer satisfaction
• Manage orders, documentation, and follow-up processes

What We're Looking For:

• 3+ years of experience in customer support within manufacturing
• Strong problem-solving skills and a continuous improvement mindset
• Excellent communication and organizational skills
• Ability to work both independently and as part of a team
• Opportunities for growth and professional development

If you're ready to bring your customer support passion to a thriving Milwaukee manufacturing company, apply today and help us continue to deliver excellence.

We Make it Easy

Founded in 1901, MRA is a nonprofit employer association that serves more than 4,000 employers, covering more than one million employees.

As one of the largest employer associations in the nation, MRA helps its member organizations thrive by offering the most comprehensive assortment of HR services, information, education, and resources to help build successful workplaces and a powerful workforce.

We partner with these companies working directly with their HR department and leadership to hire their talent. We are a direct line to the company, not an agency recruiter.