Account Executive

Account Executive (Merchant) 
Leader Paper Products  
Milwaukee, WI 

*Flexible Hybrid Schedule 

• Do you take pride in maintaining strong customer retention while identifying new hunting opportunities? 

• Are you a proactive relationship-builder who thrives in an evolving environment? 

• Are you confident in your ability to organize, remain customer-focused, and thrive on both strategy and execution? 

ABOUT Leader Paper Products  

Established in 1901, Leader Paper Products has been committed to supplying the highest quality converted paper products for over 120 years. We remain a family-owned business, now spanning five generations of paper artisans. Leader's specialty is envelope manufacturing and printing of all sizes, colors, and finishes. We source our premium-grade papers from mills worldwide, from fine cotton rag to recycled content, to meet the exacting demands of today's and tomorrow's customers. Our commitment to customer service is unwavering. Our national sales team and regional distribution centers ensure that we can provide state-of-the-art service to our customers, wherever they are located. 

JOB DESCRIPTION 

The Account Executive plays a key role in providing solutions that meet customers' needs that boost top-line revenue and profitability. The Account Executive will develop and secure new customers while managing and growing an existing customer base. 

JOB DETAILS 

Compensation is a combination of salary plus commission structure that is based upon experience  
Flexible Hybrid Schedule after in-office training is complete 

10% of travel required 

RESPONSIBILITIES 

• Adaptability - Adapts to changes in the work environment, manages competing demands, and can deal with frequent changes, delays, or unexpected events. 

• Customer Focus - Develops and maintains productive customer relationships; goes the extra mile to satisfy customer needs and expectations. Readily readjusts priorities to respond to pressing and changing customer demands. 

• Dependability - Consistently at work and on time, follows instructions, responds to managerial direction, and solicits feedback to improve performance. 

• Entrepreneurship - Actively seeks out and identifies opportunities to develop and offer new products and services within or outside the organization. 

• Interpersonal Skills - Considers and responds appropriately to the needs, feelings, and capabilities of different situations. Remains open to others' ideas and exhibits a willingness to try new things. 

• Oral Communications - Speaks clearly and listens effectively; summarizes or paraphrases understanding of what customers/coworkers say to verify understanding and prevent miscommunication. 

• Partnering/Networking - Develops networks and builds alliances. Participates in cross-functional activities to achieve organizational objectives. 

• Planning/Organizing - Prioritizes and plans work activities and uses time efficiently. 

• Problem Solving & Decision Making - Identifies and resolves problems in a timely manner and gathers and analyzes information skillfully. Identifies and understands issues, problems, and opportunities and compares data from different sources to draw conclusions. 

• Quality Control - Demonstrate accuracy and thoroughness and monitors own work to ensure quality. 

• Technology Use - Proficiently uses appropriate personal computer software and communication systems. Uses basic technology as a tool for communication (e.g., e-mail, scheduling, etc.). 

• Written Communication - Writes clearly and informatively, edits work for spelling and grammar, presents numerical data effectively, and can read and interpret written information. 

EDUCATION AND EXPERIENCE: 

• Bachelor's degree in Marketing, Sales, Business, or a related field. A combination of relevant education and/or experience in lieu of formal education will also be considered. 

• Three years of sales/account executive and/or customer service/inside sales experience; manufacturing environment preferred - paper, printing, and/or converting industry experience highly preferred. 

• Exceptional customer focus and ability to work under pressure; ability to maintain awareness of and seek to meet the needs and wants of the customer without being prompted. 

• Excellent sales and negotiation skills; strong verbal, written, presentation, and interpersonal communication skills. 

• Strong organizational skills, detail orientation, and a high degree of accuracy in all tasks. 

• Strong analytical and problem-solving skills. 

• Proficient with Microsoft Office Suite or related software. Previous ERP experience preferred. 

Leader Paper Products Inc. is an equal opportunity employer. For more information visit our website https://www.leaderpaper.com.  

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