Do you have a passion for people and a strong desire to make a significant contribution to a dynamic team? We are currently looking for a Sales Center Specialist to join our team here at Scherer Bros. Lumber Co.
Position Summary:
Facilitate customer interactions and aid in their selection and acquisition of building materials.
Essential Functions: - Customer Service
- Recommend and advise on various products and services.
- Input material lists into the computer system.
- Handle special orders from vendor catalogs.
- Process customer payments.
- Welcome walk-in customers and respond to client calls.
- Material Estimation (on-the-job training provided)
- Interpret blueprints.
- Determine material requirements from blueprints.
- Calculate necessary material quantities.
- Input estimates into the computer system.
- Price specialty items.
- Communication
- Follow up with customers regarding ordered items and delivery.
- Coordinate with vendors concerning pricing, availability, and products.
- Communicate with Dispatch regarding delivery schedules.
- Showroom/Display Floor
- Showcase and demonstrate products in the showroom.
- Maintain and replenish literature, products, and brochures in the showroom.
- Continuous Improvement
- Advocate and contribute to Continuous Improvement initiatives.
- Follow Standard Work applicable to your role and area.
- Collaborate with the team to identify process enhancement opportunities and propose solutions.
- Safety and Wellness
- Assist other employees and departments as required.
- Enhance safety awareness and knowledge for oneself and others in the workplace.
- Report all safety concerns, hazards, and incidents.
- Adhere to ergonomically sound standards in personal workspace.
- Promote safety and wellness initiatives.
Education & Experience:- High School Diploma or equivalent.
- Preferred minimum of a 2-year degree in construction technology.
- Preferred 2–5 years of experience in the building/lumber industry.
- Preferred 2–5 years of customer service/sales experience in the lumber industry.
Knowledge, Skills & Abilities:- Exceptional customer service skills.
- Proficient knowledge of building materials and methods.
- Strong communication skills (verbal, written, and listening).
- Ability to interpret blueprints.
- Analytical problem-solving skills with attention to detail.
- Proficiency in computer applications (Microsoft, Word, Outlook, Data Entry, etc.).
- Capability to access and comprehend industry resources.
- Excellent organizational and time management abilities.
Environment & Physical Working Conditions:- Work primarily indoors in an office/desk setting.
- Occasional work on the retail/showroom floor.
Outstanding benefits package including 401k matching, medical, dental, and vision coverage, paid time off, and more! Opportunities for advancement into roles such as sales support, sales representative, and beyond are available!
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